This Privacy Policy applies to petaltrail.shop (hereinafter referred to as “this website”). We value your privacy and are committed to protecting the security of your personal information.
- Information We Collect
When you visit or place an order on this website, we may collect the following information:
Basic identity information (such as name)
Contact information (such as email address, shipping address, telephone number)
Order and purchase history
Device information (such as browser type, IP address)
Website usage data (for optimizing user experience)
- How Information is Used
The information we collect will be used for the following purposes:
Processing and completing your orders
Providing customer service and after-sales support
Improving website functionality and user experience
Preventing fraud and ensuring transaction security
Sending order-related notifications (such as shipping information)
We will not use your personal information for purposes unrelated to our services.
- Information Sharing and Disclosure
We will not sell, rent, or trade your personal information.
Information may be shared only in the following circumstances:
With logistics and delivery service providers (for fulfilling order fulfillment)
As required by law or requested by government agencies
To protect the legitimate rights and security of the website and users
- Data Storage and Security
We take reasonable technical and management measures to protect the security of your personal information, including:
Data encryption and secure server storage
Access control
Preventing unauthorized access, disclosure, or tampering
However, please note that no internet transmission method can be 100% absolutely secure.
- Use of Cookies
This website may use cookies to:
Remember your shopping preferences
Improve your browsing experience
Analyze website access data
You can disable cookies through your browser settings, but this may affect the normal use of some functions.
- Third-Party Services
This website may use third-party services (such as payment processing, logistics systems, etc.). These third parties have their own privacy policies, which we recommend you review before use.
- Your Rights
You have the right to:
To view or obtain a copy of your personal information
To request correction of errors
To request the deletion of your personal data (to the extent permitted by law)
To unsubscribe from marketing messages (if applicable)
- Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page and will take effect immediately.
- Special Note
Due to changes in the market environment, continuously rising operating costs, and long-term operating losses in recent years, petaltrail.shop, after careful consideration, has decided to conduct a loss-making clearance sale.